The most common and important problem in PESCO billing system is wrong meter reading. Often the meter reader does not take the correct reading or sometimes there is some fault in the meter machine due to which the bill can be more or less.
If you have got a higher bill than usual, then first of all check your meter reading yourself and start recording you’re reading every month to understand your electricity bill. After this you can register a complaint by contacting PESCO helpline or customer service.
Often this problem occurs due to mistake of meter reader or communication gap which can be solved quickly. You can also check your usage history online to know where the bill issue started.
Sometimes you get your bill from PESCO late due to which your payment schedule gets affected. Due to this delay, you may have to pay late fees or penalty, which is an unnecessary financial burden.
To avoid such a situation, you should regularly check your bill PESCO online or download PESCO's mobile app to see real-time billing status.
If there is no bill issue in any month, you can contact PESCO's customer service center and register your complaint. In this way, you can receive your bill before the payment deadline and pay it on time and avoid penalty.
People often get worried by seeing unexpected and excessive charges in their electricity bill, which is called overbilling.
This often happens due to wrong meter reading, estimated reading, or faulty meter. If you have found that your bill has come much higher than the previous one, then first of all make a record of your monthly electricity consumption.
After that you can file a complaint with PESCO and demand re-checking or re-reading of the meter. PESCO often adjusts your bill after inspecting the meter or taking a new reading. It is also important that you estimate the electricity usage of your appliances yourself so that you can control your electricity consumption in future.
A faulty or defective meter is also a cause of billing problems. If your meter is not working properly, it does not record your electricity consumption properly.
Due to this, you are either given a very high bill or a very low one. The most important thing to do when you come across meter faults is to report it to PESCO so that they can repair or replace the meter.
You should check your meter regularly and if you notice any abnormal reading or physical damage, report it immediately. Excessive bill due to faulty meter can become an unnecessary financial burden.
Often, when the meter reader is not available at home, PESCO issues estimated bill, which does not match the actual consumption.
Estimated bills are often excessive and put a financial burden on the consumer. If you get an estimated bill, the best thing is to record your original meter reading yourself and submit it to PESCO so that the bill is corrected, also you online bill calculator.
To avoid estimated billing, it is very important to pay attention to your meter reading schedule. Apart from this, it is also important to take meter reading timely from PESCO so that there is no problem of estimated bills.
Many consumers complain that they repeatedly receive duplicate bills, which happens due to system glitches or communication problems.
Duplicate PESCO bills not only confuse but also force people to make unnecessary payments. To avoid this problem, keep verifying your billing history online or through PESCO's mobile app.
If you have received a duplicate bill by mistake, report it to PESCO's customer service immediately so that they can solve this problem immediately. In this way you can avoid unnecessary payments by tracking your financial transactions.
Many times people are not able to get payment confirmation from PESCO despite making their payment, due to which they think that the payment was not recorded.
This problem often occurs due to system error or network issue. While making payment, it is always important to have your receipt or transaction ID which is proof of your payment.
If you do not get confirmation, you can contact PESCO helpline or customer service center with your payment proof so that the payment can be confirmed and your bill is cleared. This process is very important for you so that there are no payment disputes in future.
If you have overpaid or need a refund due to billing error, then never ever ask PESCO
Sometimes the refund process takes a lot of time. Consumers face financial tension and hassles due to refund delays. To avoid this problem, submit your complaint with complete documents and do regular follow-up according to billing guideline.
Often the refund process can be expedited by meeting the customer service centre or contacting higher officials. It is also important to record your communications during the refund process so that you can track your case.
If you have any issue in billing or payment, the first step is to register your WAPDA complaint number through PESCO's official website, mobile app, or helpline.
While filing a complaint, it is very important to clearly mention your account number, meter number, and details of the issue so that your case is processed smoothly.
PESCO usually responds to complaints within 7 to 14 days. If the complaint is not resolved, you can also seek help from higher authorities or consumer courts. Along with filing a complaint, it is also important to do regular follow-up so that your issue is resolved timely.
Excessive bill is often due to wrong meter reading, faulty meter, or estimated billing. Check your meter reading regularly and if excessive bill comes, complain to PESCO.
If the bill comes late, you can check your bill on PESCO website or mobile app. In case of delay, contact PESCO customer service and register your complaint till the issue is resolved.
If you do not get payment confirmation, keep your payment receipt or transaction ID safe. If you do not get confirmation, then contact PESCO helpline with proof so that the payment is verified.
To check your electricity bill online in Pakistan, you can visit the website for your electricity provider and enter your 14-digit reference number. You can find your reference number on any previous bill.
You can check your Sui Gas bill online by visiting the Sui Northern Gas Pipelines Limited (SNGPL) website or the Sui Southern Gas Company (SSGC) website, and entering your 10-digit consumer number.
© 2025 PakBills. All rights reserved.
