Islamabad Electric Supply Company (IESCO) provides electricity services to residents of the Islamabad Division, covering areas like Rawalpindi, Attock, Jhelum, and Chakwal. Managing your IESCO bill efficiently is crucial for uninterrupted service. Keeping track of your electricity bill is crucial to avoid disconnections. This will assist Islamabad Division residents in understanding, checking, and paying their IESCO bills and addressing common queries and concerns. This helps you check your IESCO bill online, download duplicate bills, understand tariffs, make payments and resolve complaints.

What is IESCO?

Established in 1998, IESCO took over the responsibilities of the Islamabad Area Electricity Board, a division of WAPDA. IESCO supplies electricity to regions extending from Attock to Jhelum, including Islamabad and Rawalpindi. Its primary functions include power distribution, maintenance of the electrical infrastructure, and customer service. It serves over 2.8 million consumers across key cities like Islamabad, Rawalpindi, and the surrounding districts.

What Does IESCO Mean?

IESCO stands for Islamabad Electric Supply Company. It is another electricity distribution company serving Islamabad and nearby areas, separate from IESCO.

IESCO Coverage Cities

IESCO supplies electricity to the following areas within the Islamabad Division:

• Islamabad
• Rawalpindi
• Attock
• Jhelum
• Chakwal

IESCO Electricity Consumption and Pricing

Electricity Consumption and Unit Price Details in Islamabad

Unit consumption charges depend on the consumer type (domestic or commercial) and the number of units consumed. The table below summarizes the tariff structure:

Appliance Electricity Consumption

Appliance	Power (W)	Daily Units (24h)
Fan	80	4
TV	100	3
Energy Saver	24	1–2
AC (1 Ton)	1,500	18
Refrigerator	150	4–6

Peak Hours Schedule of IESCO

The Islamabad Electric Supply Company (IESCO) has established a peak hours schedule to manage electricity distribution during periods of high demand. This schedule outlines specific times when electricity consumption is at its peak, and consumers are encouraged to reduce their usage during these times to avoid load shedding and ensure a stable supply of electricity. The peak hours schedule is an essential component of IESCO's load management strategy, aiming to balance electricity supply and demand while minimizing disruptions to consumers.

Here are table to understand the Peak Hours Schedule of the IESCO

Understanding Your IESCO Bill

Your IESCO bill contains several key components:

1. Consumer Information: Includes your name, address, and consumer ID.
2. Billing Period: The dates for which the bill is generated.
3. Meter Reading Details: Previous and current meter readings, along with the number of units consumed.
4. Charges Breakdown:
5. Cost of Electricity: Based on units consumed.
6. Electricity Duty: A government-imposed tax.

IESCO Meter Reading and Billing Cycle

The meter reading starts on the 1st of every month and ends on the 15th. Bills are usually announced between the 20th and 25th of each month.

Billing Stage	Date Range
Meter Reading Starts	1st
Meter Reading Ends	15th
Bill Issuance	20th-25th
Bill Due Date	Varies

Tax Components of IESCO

Here are the tax components:

Tax	Description
GST	General Sales Tax is applied to total consumption.
FPA	Fuel Price Adjustment reflecting fuel cost fluctuations.
TR Surcharge	Tariff Rationalization Surcharge for balancing NEPRA and government tariffs.

Tariff Structure of IESCO

Here is the tariff structure:

Consumer Type	Rate per Unit (Rs)
Domestic Consumers	17.5
Commercial Consumers	22.5
Industrial Consumers	30

Understanding these components helps in managing your electricity consumption and expenses effectively.

IESCO Sample Monthly Bill Estimations

Here is the monthly bill estimation table:

Units Consumed	Estimated Domestic Bill (PKR)	Estimated Commercial Bill (PKR)
100	774	2000
200	1780	4000
300	3195	6000
500	7125	12000
800	15000	22400

IESCO Tariffs

The Islamabad Electric Supply Company (IESCO) offers various tariffs to cater to different consumer categories. These tariffs are designed to ensure fair and equitable pricing for electricity consumption.

Residential Tariffs of IESCO

The Islamabad Electric Supply Company (IESCO) offers residential tariffs to domestic consumers, catering to their electricity needs.

Residential Tariffs (Protected vs. Unprotected Consumers)

Category	Consumption Range (Units)	Rate (Rs./kWh)	Fixed Charges (Rs./Month)
Protected	Up to 50 (Life Line)	3.95	–
	1–100 (Life Line)	7.74	–
	001–100	11.69	–
	101–200	14.16	–
Unprotected	1–100	23.59	–
	101–200	30.07	–
	201–300	34.26	–
	301–400	39.15	200
	401–500	41.36	400
	501–700	42.78–43.92	600–800
	Above 700	48.84	1,000

Domestic and Commercial Tariffs of IESCO

IESCO provides separate tariffs for domestic and commercial consumers, ensuring fair pricing for electricity consumption.

Domestic and Commercial Tariffs Rate

Units Consumed	Domestic Rate (PKR) per Unit	Commercial Rate (PKR) per Unit
1-50	3.95	20
51-100	7.74	20
101-200	10.06	20
201-300	12.15	20
301-700	19.55	24
Above 700	23	28

Agricultural Tariffs of IESCO

The agricultural tariff is designed specifically for farmers and agricultural consumers, offering a subsidized rate for electricity used for agricultural purposes.

Agricultural Tariffs Rate

Category	Peak Rate (Rs./kWh)	Off-Peak Rate (Rs./kWh)	Fixed Charges (Rs./kW/Month)
SCARP (Below 5 kW)	–	41.02	–
Agricultural Tube Wells	–	30.06	400
SCARP (5 kW & Above)	43.94	35.86	400

Temporary Supply Tariffs of IESCO

IESCO's temporary supply tariff is applicable for consumers requiring electricity supply for a limited period, such as events, construction projects, or temporary installations.

Temporary Supply Tariffs Rate

Connection Type	Fixed Charges (Rs./Month)	Rate (Rs./kWh)
Residential	2,000	59.09
Commercial	5,000	54.6
Industrial	5,000	43.4

IESCO Public Lighting Tariffs

The public lighting tariff is designed for municipal corporations, local councils, and other government entities responsible for public lighting, offering a specialized rate for streetlights and other public lighting infrastructure.

Public Lighting Tariffs Rate

Category	Fixed Charges (Rs./kW/Month)	Rate (Rs./kWh)
Street Lighting	2,000	44.06

IESCO Billing and Payments

The Islamabad Electric Supply Company (IESCO) offers various billing and payment options to facilitate convenient and timely payments for electricity consumers.

How to Check Your IESCO Bill Online

To access your IESCO bill online, follow these steps:

1. Locate Your Reference Number: Find the 14-digit reference number on any previous IESCO bill. It's usually located at the top corner of the bill.
2. Visit the Official IESCO Website: Navigate to the IESCO official website.
3. Access the 'Bill View/Print Duplicate Bill' Section: Click on the 'Bill View/Print Duplicate Bill' option.
4. Enter Your Reference Number: Input your 14-digit reference number in the provided field.
5. View or Download Your Bill: Your current bill will be displayed after submitting it. You can view, download, or print a duplicate copy for your records.

How to Check Old Electricity IESCO Bills in Pakistan

To access previous electricity bills:

1. Visit the IESCO web bill portal.
2. Enter your reference number to view past bills.

IESCO Bill Payment Methods

IESCO offers multiple payment options for your convenience:

Online Payment:

• IESCO Official Website: Pay directly through the IESCO website.
• Mobile Banking Apps: Use your bank's mobile app to pay the bill. Navigate to the 'Utility Bill Payment' section, select 'IESCO', and enter your reference number.
• Micro-Finance Apps: Applications like EasyPaisa and JazzCash allow bill payments. Open the app, go to 'Bill Payments', select 'Electricity', choose 'IESCO', and enter your reference number.

Traditional Payment:

• Banks and Post Offices: Visit any authorized bank branch or post office with your bill to make the payment.
• Authorized Collection Points: Certain shops and outlets also accept IESCO bill payments.

Resolving Common IESCO Bill Issues

If you encounter issues with your IESCO bill, such as discrepancies in charges or meter readings, follow these steps:

1. Review Your Bill: Carefully check all details, including meter readings and charges.
2. Contact IESCO Customer Support:
3. Helpline: Call the IESCO helpline at 118 or send an SMS to 8118.
4. Complaint Registration: Use the 'NEPRA ASAAN mobile app for complaint registration.
5. Visit a Customer Service Center: Locate your nearest IESCO Customer Service Center and discuss the issue in person.

IESCO Services and Support

The Islamabad Electric Supply Company (IESCO) is committed to providing reliable and efficient services to its customers, backed by a dedicated support team to address queries, concerns, and complaints.

Applying for a New IESCO Meter

To apply for a new electricity connection with IESCO:

1. Obtain the Application Form: Download the form from the IESCO website or collect it from a Customer Service Center.
2. Complete the Form: Fill in all required details accurately.
3. Attach Necessary Documents: Include copies of your CNIC, property ownership documents, and a recent photograph.
4. Submit the Application: Submit the completed form and documents to your nearest IESCO office.
5. Processing: IESCO will process your application and inform you of the next steps.

New Connection Charges of IESCO

Meter Type	Service Line Length	Cost (Rs.)
Single-Phase	Up to 20 meters	8,500
	20–30 meters	10,500
Three-Phase	Up to 20 meters	36,500
	20–30 meters	43,000

IESCO Complaint Helpline and Customer Support

If you're facing issues with your bill, load shedding, or any other service, here’s how to get help:

• IESCO Complaint Number Rawalpindi: 051-111-505-505
• IESCO Complaint Helpline Number Islamabad Division: 051-111-111-191
• IESCO 24-Hours Helpline: 051-111-111-191 (For urgent queries, available 24/7).

You can also visit IESCO’s customer service centers for more hands-on assistance. There, you can ask about bill corrections, check the load-shedding schedule, or request a new meter application.

IESCO Fine Details

The Islamabad Electric Supply Company (IESCO) imposes fines and penalties on consumers for non-compliance with electricity regulations, late payments, and other violations, as outlined in the company's tariff and billing policies.

Here are the table to understand:

Fine Type	Amount (PKR)
Late Payment Surcharge	10% of the bill amount
Meter Tampering	Up to PKR 50,000
Illegal Connection	PKR 200,000 + Disconnection

• GST: General Sales Tax applied to the bill.
• TV Fee: A nominal fee for television services.
• Fixed Charges: Standard service charges.
• Total Amount Payable: The sum of all charges.
• Due Date: The last date to pay the bill without incurring late fees.

Promptly addressing billing issues ensures timely resolution and prevents service interruptions.

IESCO Offices and Branches

• Head Office: Street No. 40, Sector G-7/4, Islamabad.
• Regional Offices in Rawalpindi, Jhelum, Attock, and Chakwal.

FAQs of IESCO

How to change the name on the bill?

Submit a request at an IESCO office with proof of ownership and a witness’s CNIC.

How do I check my IESCO bill?

You can check your IESCO bill online by visiting the official IESCO website (https://pakbills.com/iesco) and entering your 14-digit reference number or account number. Alternatively, you can use the IESCO mobile app or visit a customer service center.

How to check electricity bill by CNIC number online?

Currently, IESCO does not allow checking bills using a CNIC number. You need your 14-digit reference number or account number to check your bill online.

How to check if the bill is paid or not online?

Visit the IESCO website or mobile app, enter your 14-digit reference number, and check the payment status. Paid bills will show as "cleared" or "paid."

What is the IESCO detection bill?

A detection bill is issued when IESCO detects electricity theft or unauthorized use of electricity. It includes penalties and charges for unauthorized usage.

How Can I Track My Bill?

You can track your IESCO bill by:

1. Online Portal: Regularly checking the IESCO online bill portal using your reference number.
2. Email Notifications: Subscribing to IESCO's e-bill service to receive bills directly in your email.
3. SMS Alerts: Registering for SMS alerts to get notifications about bill issuance and due dates.

What is the 14-digit reference number?

The 14-digit reference number is a unique identifier for your electricity account. It is printed on your electricity bill and is used to check bill details, make payments, and track payments.

How to check the reference number online?

You can find your 14-digit reference number on your physical electricity bill. If you don’t have it, visit an IESCO customer service center with your CNIC to retrieve it.

Where can I find my 14-digit account number?

Your 14-digit account number is printed on your electricity bill. It is also available on the IESCO website or app if you have registered your account.

How do I find my bill reference number?

Your bill reference number is printed on your electricity bill. If you don’t have a physical bill, contact IESCO customer support or visit their office.

How can I check my mobile bill details?

This question is unrelated to IESCO. For mobile bills, visit your mobile service provider’s website or app and log in to your account to check details.

Where can I find my bill account number?

Your bill account number is printed on your electricity bill. It is also available on the IESCO website or app if you have registered your account.

How to check old electricity bill in Pakistan?

You can check old electricity bills online by logging into your account on the IESCO website or app. Alternatively, visit an IESCO customer service center.

How do I check if my IESCO bill was paid or not?

Visit the IESCO website or app, enter your 14-digit reference number, and check the payment status. Paid bills will show as "cleared."

How to check LESCO bill without a reference number?

Without a reference number, you cannot check your LESCO bill online. Visit a LESCO customer service center with your CNIC to retrieve your reference number.

How to find IESCO reference number?

Your IESCO reference number is printed on your electricity bill. If you don’t have it, visit an IESCO customer service center with your CNIC.